PayPal Help!


PayPal is the secure payment processor, the trusted leader in online payments, lets you send and receive money online quickly and securely. Over 71 million users have a PayPal account, and it's accepted by merchants everywhere.

You don't even need a PayPal account. Pay securely using your credit card.

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PayPal Payment Problems

When purchasing or buying products from PackSealer online, PayPal is used as our payment gateway. PayPal secure payment allows users to pay with their PayPal account balance or direct debit from bank account if registered, or by using credit card such as Visa, MasterCard, Discover, and American Express. paypal is a very secure system and helps prevent the use of stolen and unauthorised cards.

However, when users attempt to make a payment by using credit card without logging in to PayPal account, occasionally PayPal will reject, or doesn’t accept the credit card users desired to use with the following error message:

The credit card you entered cannot be used for this payment. Please enter a different credit card number.

There are many possible causes that can result in such credit card rejected error, and PayPal doesn’t give specific explanation on how to resolve the problem and make the payment goes through processing again, with the same or different credit card. Here’s some explanations and possible resolutions that suggested by users on Internet.

Billing Address is incorrect
This is the most common problem.  The billing address entered is different from the actual card account billing address or is different to the billing addressed used previously in a PayPal payment system.  This often occures with business accounts where the card billing address is that of the employee or of the company director. Check the billing address is correct or the same as a previous successful transaction or try a different card.

Credit Card Is Linked or Associated with a PayPal Account
The credit card is not accepted by PayPal when not signing into the PayPal account that the credit card is already being used in a PayPal account. If you’re using a credit card that’s linked or assigned to a PayPal account, try login to PayPal during payment process. You can change the source of fund to make the payment after logged in to use credit card instead of PayPal balance.

Credit Card Is Previously Used in PayPal Account or Assigned in Closed PayPal Account
PayPal remembers a credit card details even when it’s already been removed from the account. The information also been remembered even if PayPal account which linked to the credit card is closed and deleted. In this case, try another credit card, or assigned the credit card to a PayPal account, and pay with account logged in.

PayPal Limit on Non-Member Credit Card Usage
According to PayPal source, there is a limit based on the number of times, the amount of the transactions, the type of merchandise being sold that a credit card can be used within the system without having to verify ownership by opening an account. The restriction is for security and fraud protection reasons. There is no workaround to this limitation, but you should be able to use another credit card. If there is problem, try using another email address. Else, register an PayPal account.

Credit Card or Email Address
Closely link to reasons above, where some part of the transaction raises flag on the server that stop the payment. Two possible flags are on credit card or email address. Try changing either credit card or e-mail address or both when attempting to pay again.

Cookies Problem
Try using another web browser and/or delete cookies and attempt to pay with PayPal gateway using credit card again.

Credit Card Is Not Confirmed in Account
Contrary to some of the reasons above, if the credit card has been linked to an account, but not yet confirmed, try to complete all credit card information such as Card Verification Number or Security Code, and confirm the card by entering the PayPal code shown on the credit card statement on special refundable charge by PayPal.

In all cases, the problem won’t arise if you add the credit card to PayPal account, and use it as funding source to pay the transaction through PayPal account.

 

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